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St Margaret's C of E Primary School

A caring, celebratory, courageous, Christ-like community, rooted in love

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Home / SEND / Compliments, Complaints & Feedback

Compliments, Complaints & Feedback

At St Margaret’s we value the contributions made by parents and carers.  Any concerns, complaints or compliments can be made by contacting our School Office or by email: stmargarets@durhamlearning.net

We are always seeking to improve on the quality of education we provide for children with SEN and are keen to hear from parents about their child’s experience.

We would also like your views about the content of our SEN Information Report. If you would like to comment please complete the online form in the Contact Us section of our website.

Compliments are always greatly received and can be passed on either directly to staff and the SENCO, or formally recorded via our regular questionnaires to parents or in the form of a letter to the Head Teacher.

We hope that complaints about our SEND provision will be rare, however, if there should be a concern  the process outlined in the school Complaints Policy should be followed.

Further information can be found in the Complaints Policy in the School Policies section of your website or by visiting the Durham SEND Information, Advice and Support Service website.

SEN Information Report

  • Introduction
  • Our SEN Provision
    • The kinds of SEN that are provided for:
    • Our approach to teaching children & young people with SEN
    • How we adapt the curriculum and learning environment for children & young people with SEN
    • How we identify, assess and review children with special educational needs
    • How children with SEN engage in all activities?
    • How we evaluate the effectiveness of SEN Provision
  • Support for Emotional & Social Development
  • Looked After Children with SEND
  • SEN Transition
  • SEN Specialist Expertise
  • Consulting with our SEN Pupils, Parents & Carers
  • Compliments, Complaints & Feedback
  • Key Policies
Diocese Durham
Arts Council England - Gold
Basic Skills QM
Durham &  Chester-le-Street School Sports Association
The Local Offer
School games silver
Healthy schools
Eco Schools
The Church of England
psqm award logo
Our address:

St Margaret's C of E Primary School
Crossgate Peth
Durham
DH1 4QB

Contact details:

Tel: 0191 384 7331

Email: stmargarets@durhamlearning.net

© 2022 St Margaret's C of E Primary School

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